Data controller
Irina Anpalova acts as the data controller for data collected through faceplasty.fr in connection with contact requests and booking management.
Data involved
- contact form: first name, last name, email, optional phone number, and message
- limited technical context: page language and submission URL
- booking: name, contact details, and information needed to arrange the appointment
- payment: data required to process payment through Stripe
Purposes and legal bases
- responding to your message or booking request
- organizing, confirming, and following up on the appointment
- handling payment, invoicing, and booking-related requests
- legitimate interest in securing the site and its forms
Recipients
Irina Anpalova and the technical providers strictly necessary for site hosting, email delivery, online booking, and payment, including IONOS, Apple iCloud Mail, Cal.com, and Stripe.
Retention periods
- contact messages: up to 12 months after the last exchange unless the law requires longer retention
- booking and payment data: for as long as needed to manage the appointment and comply with accounting or legal obligations
Your rights
You may request access, correction, deletion, or restriction of some data within the limits allowed by law through the site support form.
Protected contact
The contact address is published in a protected format to reduce spam: contact [at] faceplasty.fr
Third-party services
Online booking is provided through booking.faceplasty.fr on Cal.com. Payment is processed through Stripe. These services may process part of the data under their own terms and regulatory obligations.
Transfers and security
The main site is hosted in France. Some technical flows related to email, booking, analytics, or payment may involve providers operating outside the European Union, subject to the safeguards offered by those providers.
Access to data is restricted, administrative access is protected, and the site uses HTTPS.
Complaints
If you believe your data has been handled improperly, you can first contact Faceplasty through the support page, and you may also file a complaint with the CNIL.